What’s In It For Me?

The following post is from Robert Polzoni. If your hospital hasn’t won some kind of an award yet, what’s up with that? There are more awards out there for hospitals than reruns of “I Love Lucy.” In addition to the old standbys like HealthGrades, U.S. News & World Report and Thomson 100 Top Hospitals, many [...]

Advice on How to Destroy Your Reputation Using the Internet

The following post is from Stephen Texeira. Everybody likes shiny, new things, right? After all, they’re new and, well, shiny. And it’s that very newness that makes joining Twitter,  Facebook and all those other online communities so tempting. I see a lot of companies dipping their toes into the waters of social media and then [...]